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How do you handle challenging venues with restrictions?During our consultation, we'll discuss any venue limitations and develop creative solutions that respect the rules while still achieving your vision. We believe in open communication and, with permission from our clients, can follow up directly with your venue to ensure we're following all restrictions and developing creative solutions that work within their guidelines while bringing your floral vision to life.
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What sustainable practices do you implement?We prioritize sustainability through: Sourcing from local farms when possible Using reusable or compostable mechanics instead of traditional floral foam when design permits When floral foam is necessary for structural integrity, we use the new Oasis Midnight Floral Foam - an innovative product that degrades by 75% within one year in an anaerobic environment Offering a limited vessel rental program to reduce waste Composting green waste from our studio Donating arrangements to care facilities after events
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Can you incorporate meaningful or symbolic elements into my arrangements?Absolutely! We love incorporating sentimental items like heirloom jewelry, fabric from a family wedding dress, special charms, or culturally significant elements. These personal touches make your floral story uniquely yours.
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Do you offer any services beyond wedding/event day florals?Yes! We provide floral design for: Rehearsal dinners Welcome parties Post-wedding brunches Bridal/baby showers Proposal setups Anniversary arrangements Corporate events Holiday and home decor services for our clients Bouquet Bar Rental: A beautiful display where guests can create their own bouquets using our curated selection of loose stems
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How far in advance should I book my wedding/event flowers?For the best availability, we recommend booking 9-12 months in advance, especially for peak wedding/event seasons (spring and fall). However, we occasionally have last-minute openings, so don't hesitate to reach out even if your wedding/event is approaching soon. Hey, I planned my wedding in 6 weeks so I get it!
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Is there a fee for consultations?Your initial consultation with us is completely complimentary. We offer both in-person and Zoom consultation options to accommodate your schedule and preferences. These consultations allow us to understand your vision and provide personalized guidance for your wedding florals.
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Is there a minimum budget requirement?For weddings and corporate events, our full-service designs begin at $2,000. This minimum investment ensures we can deliver the quality, attention to detail, and exceptional service our luxury brand is known for. For other events such as bridal showers, baby showers, and smaller celebrations, our minimums are more flexible and depend on the specific floral elements needed, seasonality, and our availability. We're happy to discuss your particular event needs during our consultation. Rather than offering standardized packages, we create completely custom, bespoke designs tailored specifically to each client's vision and needs. For more information on what different investment levels might include, please visit our blog post [What Your Floral Budget Can Create], where we showcase various design possibilities across different price points.
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What happens after I submit an inquiry?Within 24 hours of receiving your inquiry, we'll review your date and details to confirm our availability. If we're available, you'll receive a link to a more detailed questionnaire and the option to schedule an in-person or Zoom complimentary consultation. Once all the information is gathered, you'll receive your custom proposal for review within 72 hours.
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Can I request changes to my proposal after receiving it?Please contact us right away (within 1-3 days) so we can fix that for you. We will have the new proposal ready again within 72 hours for review. These minor changes are included in your complimentary consultation. However, if you decide to completely change your design concept, an additional consultation fee of $50 will apply.
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Do you offer in-person consultations?Absolutely! We offer both virtual and in-person consultations. For in-person meetings, we typically meet at a local coffee shop where we can discuss your vision in a relaxed, comfortable environment. I personally believe in the value of face-to-face conversations to establish a genuine relationship with my clients.
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How should I prepare for my consultation?We're so excited to meet and discuss your vision! Before we meet, please complete the questionnaire from your initial email—this helps me prepare to make our time together truly valuable. Thank you. INSPRIATION: Bring along any inspiration images that capture your dream aesthetic (Pinterest boards and Instagram saves are perfect for this!). For weddings, photos of your dress and bridesmaid styles add wonderful context to our design conversation. EVENT LOGISTICS: Having your event date, venue details, approximate guest count, and budget range ready will help us make the most of our time together. THEME & COLORS: If you've chosen colors or a theme, we'd love to hear about those too! And don't worry if some details aren't finalized yet—that's completely normal, and we'll work through everything together as your vision evolves.
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Can I see examples of your work before I book?Of course! Our website portfolio features a variety of our recent work. During your consultation, we'll share additional images of designs specifically relevant to your vision and venue. We also create custom mood boards for each proposal to help visualize your unique floral story.
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What if I don't know exactly what I want?Many of our clients come to us with just a color palette or general aesthetic in mind—and that's perfectly fine! Our questionnaire is designed to help uncover your preferences, and our experienced team excels at translating vague concepts into stunning designs. We'll guide you through the entire process, whether it's for a wedding or special event.
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How do you handle flower substitutions if something isn't available?How do you handle flower substitutions if something isn't available? Our proposals do not include specific flower varieties, and this is intentional. Since flowers are living things, they can be unpredictable - costs change constantly, weather conditions affect crops, and seasonal availability fluctuates. Rather than promising specific blooms that may not be available or might dramatically increase in price, we focus on your overall color palette, style, and design aesthetic. That said, if you have specific flowers you're dreaming of, I will absolutely do my best to source them for you. As we get closer to your wedding day and finalize the design, we'll talk more about specific flower types. I maintain open communication with my clients about any necessary changes and associated costs, ensuring you're always informed and involved in the decision-making process.
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Do you provide sample designs before the wedding/event?For weddings/events with floral budgets exceeding $10,000, we offer a complimentary sample centerpiece design approximately 2-3 months before your special day. This mockup appointment allows you to see your vision come to life and make any adjustments before the big day. That being said, if any client would like a mockup regardless of budget, we do offer them starting at $250. Many clients find this investment valuable for visualizing key elements like the bridal bouquet or statement pieces before their wedding/event day.
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What happens to the flowers after the wedding/event?We offer several options for your flowers after the celebration: Repurposing service: We can move ceremony flowers to the reception/main event space to maximize their impact Family collection: Guests or family members are welcome to take arrangements home to enjoy. Donation program: We can arrange to have your flowers donated to local hospitals, nursing homes, or hospice facilities of your choice. Bouquet Bar Service: One of our staff will be on site at the end of the event dismantling arrangements and creating take-home bouquets for your guests. Sustainable composting: As part of our commitment to environmental responsibility, any remaining flowers can be properly composted, returning their nutrients to the earth and completing the natural cycle. Please note that most venues in our area require same-day removal of all floral items, so we'll coordinate the end-of-event plan that works best for your specific situation.
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Do you handle setup and breakdown?Yes, our team manages complete installation and removal of all floral elements. In your proposal and contract, you'll see the term "strike" (the industry term for breakdown/removal) which includes the careful dismantling and clearing of all floral installations after your event. We work closely with your venue and other vendors to ensure seamless timing. If needed, our team remains discreetly on-site throughout the ceremony and reception transitions to move and repurpose arrangements as needed.
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What is your policy regarding inclement weather for outdoor events?Bella Boo Designs & Events reserves the right to make necessary changes based on weather conditions for outdoor events (heat, rain, snow, etc.). It is the client's responsibility to be aware of changing weather conditions and ensure the safety of the wedding party, guests, and all persons present. We reserve the right to pause or modify our work if conditions on site, equipment, weather, or other factors would jeopardize anyone's safety. Should such a situation occur, we will contact you immediately and work together to find an appropriate resolution.
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How do you ensure flowers stay fresh throughout the wedding/event day?We implement specific techniques for each season, including hydration treatments, temperature management, and strategic timing of when each arrangement is finished. Additionally, we prioritize selecting flowers that are seasonally appropriate and "event-friendly" - varieties known for their longevity and ability to withstand the conditions of a full-day celebration. This thoughtful selection process ensures your florals look beautiful from the first photo until the last dance.
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What is your payment schedule?Our payment structure is simple and straightforward: 50% non-refundable retainer due at booking to secure your date Final 50% payment due 30 days before your wedding date
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What is your cancellation policy?If a client decides to cancel their contract with Bella Boo Designs & Events, all payments made to date are non-refundable. Additionally, any outstanding fees for services rendered through the date of cancellation will be due immediately. This policy is in place because we reserve your date exclusively for you and begin design work, sourcing planning, and other preparations from the moment your contract is signed.
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What happens if I need to change my wedding/event date?We understand that circumstances change. If you need to reschedule, we'll do our best to accommodate your new date, subject to our availability. Your initial retainer can be transferred to the new date if we're available. Please note that price adjustments may apply for significant seasonal changes.
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How are proposals and pricing structured?Each proposal is custom-created for your specific event and outlines the floral elements we'll create for your special day. Rather than offering standardized packages, we design completely bespoke proposals that align perfectly with your vision and budget considerations. Our proposals are valid for 7 days, giving you time to thoroughly review and request any adjustments you might need.
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